DATA USAGE AND DATA PROTECTION POLICY
Effective Date: 21 May 2024
This Data Usage and Data Protection Policy explains how Employability and Skill Development Organisation (“ESDO”, “we”, “our”, or “us”) collects, uses, stores, processes, and protects personal information obtained through www.esdo.org.in and related services.
By accessing or using the Website, you consent to the practices described in this Policy.
- Data We Collect: We may collect the following information. Personal Information Including but not limited to:
- Name
- Email address
- Phone number
- Postal address
- Educational or professional details
- Information submitted through registration forms, inquiries, applications, or support requests
- Usage Information Including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time and date of access
- Referring websites and interaction data
- Cookies and Tracking Technologies We may use cookies, analytics tools, and similar technologies to:
- Improve Website functionality;
- Analyze traffic and user behavior; and
- Enhance user experience.
Users may manage cookie preferences through browser settings.
- Purpose of Data Processing: We may process personal data for the following purposes:
- Providing and maintaining services;
- Managing registrations, examinations, and certifications;
- Responding to inquiries and support requests;
- Improving Website performance and functionality;
- Conducting analytics and research;
- Sending updates, notices, and promotional communications; and
- Complying with legal or regulatory obligations.
- Legal Basis for Processing: Where applicable under law, we process personal data based on:
- User consent;
- Contractual necessity;
- Legal obligations; and
- Legitimate business interests.
- Data Protection Measures: We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including:
- SSL encryption for data transmission;
- Restricted access controls;
- Secure storage systems;
- Periodic security reviews and audits; and
- Incident response procedures for data breaches.
Despite reasonable safeguards, no electronic system or internet transmission can be guaranteed fully secure.
- Data Retention: Personal data shall be retained only for as long as necessary to fulfill operational, legal, regulatory, or contractual requirements. Data may thereafter be securely deleted, anonymized, or archived in accordance with applicable law.
- Sharing and Disclosure of Data: We do not sell personal information. We may disclose information:
- To authorized service providers or partners assisting in operations;
- Where required by law, regulation, court order, or governmental authority;
- To protect legal rights, security, or property;
- In connection with mergers, acquisitions, restructuring, or business transfers.
- All third-party service providers are required to maintain confidentiality and appropriate security standards.
- International Data Transfers: Where personal information is transferred outside the user’s jurisdiction, ESDO shall take reasonable measures to ensure adequate protection consistent with applicable data protection laws.
- User Rights: Subject to applicable law, users may have the right to:
- Access personal information;
- Request correction or updating of inaccurate data;
- Request deletion of personal information;
- Restrict or object to processing;
- Withdraw consent where processing is consent-based; and
- Request portability of personal information.
Requests may be submitted using the contact details below.
- Third-Party Websites: The Website may contain links to third-party websites or services. ESDO is not responsible for the privacy practices, content, or security of external websites.
- Children’s Privacy: The Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it shall be deleted promptly.
- Disclaimer and No Warranty: The Website and all services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
ESDO does not guarantee:
- Continuous or uninterrupted availability;
- Accuracy or completeness of information;
- Freedom from viruses, malware, or harmful components; or
- Error-free functionality.
Users access and use the Website at their own risk.
- Limitation of Liability: To the fullest extent permitted by law, ESDO shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or economic losses arising from:
- Use or inability to use the Website;
- Unauthorized access or data breaches;
- Service interruptions;
- Errors, omissions, or inaccuracies; or
- Damage to devices, systems, or data.
- Indemnification: Users agree to indemnify and hold harmless ESDO, its affiliates, employees, contractors, and representatives against any claims, liabilities, losses, damages, or expenses arising from:
- Violation of this Policy;
- Misuse of the Website; or
- Infringement of third-party rights.
- Force Majeure: ESDO shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, cyberattacks, government actions, pandemics, infrastructure failures, labor disputes, or internet service disruptions.
- Governing Law and Jurisdiction: This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
- Severability: If any provision of this Policy is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Amendments: ESDO reserves the right to amend or update this Policy at any time without prior notice. Continued use of the Website after changes constitutes acceptance of the revised Policy.
- Contact Information: For questions, requests, or concerns relating to this Policy or personal data processing, contact please contact: support@esdo.org.in