PRIVACY POLICY

Effective Date: 15 May 2024

Employability and Skill Development Organisation (“ESDO”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide through and related platforms, applications, and services (collectively, the “Platform”). By accessing or using the Platform, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

1. Information We Collect: We may collect and process the following categories of information:
2. Personal Information: including name, email address, phone number, organization details, and any information voluntarily submitted by users.
3. Usage Information: including IP address, browser type, device information, pages visited, access times, and interaction data.
4. Cookies and Tracking Technologies: including cookies, analytics tools, and similar technologies used to improve user experience and monitor Platform performance.
5. Purpose of Collection: We may use collected information to:
6. Operate, maintain, and improve the Platform;
7. Provide requested services and support;
8. Personalize user experience;
9. Communicate updates, notices, and promotional content;
10. Monitor usage trends and analytics;
11. Detect, prevent, and investigate fraud, misuse, or unauthorized activities; and
12. Comply with legal and regulatory obligations.
13. Disclosure of Information: We may disclose information:
14. To service providers, affiliates, or partners assisting in Platform operations;
15. In connection with mergers, acquisitions, restructuring, or transfer of assets;
16. Where required by law, regulation, court order, or governmental authority; or
17. To protect the rights, property, security, or legal interests of ESDO or others.

We do not sell personal information to third parties.

4. Data Security: We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage system can be guaranteed to be fully secure.
5. Data Retention: Personal information shall be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Children’s Privacy: The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from minors under 18 years of age. If such information is identified, it will be deleted promptly.
7. Your Rights: Subject to applicable law, users may have the right to:
8. Access personal information held by us;
9. Request correction or updating of inaccurate information;
10. Request deletion of personal information;
11. Restrict or object to certain processing activities; and
12. Withdraw consent where processing is based on consent.

Requests may be submitted using the contact details below.

8. Third-Party Services: The Platform may contain links to third-party websites or services. ESDO is not responsible for the privacy practices, policies, or content of such third parties.
9. Changes to this Privacy Policy: We reserve the right to amend or update this Privacy Policy at any time without prior notice. Updated versions shall become effective upon publication on the Platform.
10. Contact Information: For any questions, concerns, or requests relating to this Privacy Policy or data protection matters, please contact: support@esdo.org.in